Question 1

Second Login Screen: I clicked on the course title in the course access area and I am getting a second login screen that says Returning to this website and Is this your first time here? What should I do now?

Donna Camilli · Accepted Answer

You should not be getting this log in screen unless there is a problem. You should be directed to your course.

Before contacting support try the following (write down the steps first):

1. Close the window with the second login page.

2. Try logging out and then logging in again.

If that doesn't work, contact support, send an email to staff@thewisedc.com . Let us know what your password is or we will change your password for you. We will contact you and let you know when you can try to login and access the course again.

Question 2

How can I log in if I can't remember my username or password.

Donna Camilli · Accepted Answer

You can request a password reset.  Go to Account, Password Reset. If this is not working for you and the matter is time sensitive you may register for a new account with a new username and password using a different email address. You can get a free gmail account from Google. Just search Gmail signups.

Login Problems

Second Login Screen: I clicked on the course title in the course access area and I am getting a second login screen that says Returning to this website and Is this your first time here? What should I do now?

How can I log in if I can’t remember my username or password.